Tuesday, April 29, 2008

Smaller U.S. Businesses Abroad Face Bigger Risk

Small to midsize companies are more likely to experience losses from doing business outside the United States or Canada than larger companies, according to an insurance company survey.

The findings were contained in Warren, N.J.-based Chubb's online 2008 Multinational Risk Survey of chief executive, operating and financial officers and risk managers at 212 U.S. companies.

Among the increasing causes of losses that were found were legal actions against management.

Compared to companies with annual revenues of more than $1 billion, smaller companies experienced at least a 50 percent higher frequency of foreign losses during 2007 for liability lawsuits, theft of intellectual property/piracy and theft of goods in transit, the study found.

Chubb said smaller companies also experienced at least a 35 percent higher frequency of losses for crimes against and injuries to American and Canadian employees traveling or working overseas.

“Larger companies often have the resources needed to take the global patchwork of different laws and languages, currencies and styles of conducting business and create corporate risk management standards throughout the world,” said Kathleen Ellis, senior vice president, Chubb & Son, and worldwide manager of the Multinational Risk Group for Chubb Commercial Insurance.

She advised, "Small and midsize companies that do business overseas need to look to their business partners to help them create standards that will help reduce foreign property and liability losses and injuries to employees."

Despite the risks, survey respondents reported that their companies will continue to seek additional revenue outside the United States and Canada in 2008.

Seventy-one percent of the respondents said they expect revenues from foreign operations, foreign sales and/or imports to increase, and three in four companies plan to expand their operations outside the United States and Canada this year.

Companies said they will grow their foreign business by introducing new products (71 percent), increasing employee headcount (62 percent), acquiring another company (47 percent), and increasing the amount of imports (41 percent).

In addition, 68 percent of respondents indicated their organizations will increase employee travel outside the United States and Canada.

Chubb said senior-level executives and risk managers who were polled agreed that the top three threats to their business operations or business conducted outside the United States and Canada are currency risk (23 percent), supply-chain failure (16 percent) and credit risk (13 percent).

In the 2007 Chubb Multinational Risk Survey, the top three threats were terrorism, natural catastrophes and political instability.

This year's survey also found that 39 percent of companies acquired final products and product components from foreign suppliers. Forty-one percent expect to increase the amount of imports in 2008.

Although a vast majority of survey respondents (85 percent) indicated that their companies have not been affected by recent reports of defective products from China and other countries, 41 percent of all respondents are taking action to help avoid a products liability event.

One in four respondents are implementing new policies and procedures to qualify suppliers, the survey found.

Companies, Chubb said, are also testing imported products (13 percent) and requiring foreign suppliers to carry product liability insurance in the United States and/or Canada (10 percent). Fewer companies have halted importing certain products and components or have changed or stopped using foreign suppliers, the survey found.

The research also discovered that professional liability lawsuits are migrating to Europe and Asia.

Nearly one in four companies surveyed said they have experienced a director's and officer's liability, employment practices liability, fiduciary liability, and/or errors and omissions loss outside the United States and Canada.

"Countries in Europe and Asia have undergone significant changes in their laws and regulations over the past decade, and the impact is beginning to be felt around the world," said Jeffrey Grange, senior vice president, Chubb & Son, and worldwide manager of professional liability insurance for Chubb Specialty Insurance.

Mr. Grange said, "Companies of all sizes need to keep a close watch on the evolving foreign legal landscape. They also would be wise to incorporate the resulting professional and other liability exposures into enterprisewide risk management programs."

The 2008 Chubb Multinational Risk Survey was conducted jointly in February and March 2008 by Opinion Research Corp., in Princeton, N.J., and the Chubb Group of Insurance Companies.