The Hartford Financial Services Group, Inc. has appointed Juan Andrade, 43, president and chief operating officer of its Property and Casualty Operations, effective immediately. Andrade will continue to report directly to the company's chairman and chief executive officer, Ramani Ayer, and will serve as a member of the Office of the Chairman.
An industry veteran, Andrade joined The Hartford in 2006, assuming leadership of the P&C claims organization. In that role, he transformed claims into a more focused and disciplined group, emphasizing enhanced customer service, greater employee engagement and increased efficiency. He was soon appointed to executive vice president for sales and distribution in 2008, where he expanded and enhanced the company's relationships with its agents. In February 2009, he assumed the role of Interim P&C Co-leader of The Hartford's Property and Casualty Operations.
Prior to joining The Hartford, Andrade held several leadership positions with The Progressive Corporation, serving as general manager of the company's Gulf Coast Region and, prior to that, the company's Southern California, Colorado and Wyoming business units. He also held management positions with American International Group (AIG), working with worldwide consumer lines operations and holding responsibility for personal lines operations and multi-line business development in the Caribbean. Andrade began his career as a presidential management intern and went on to work on national security and foreign policy issues within the executive branch and the Executive Office of The President.
Andrade earned a bachelor's degree in Journalism and Political Science from the University of Florida. He also earned a master's degree in International Economics and Latin American Studies from the School of Advanced International Studies at Johns Hopkins University.